UXTRA Solutions Inc. (“UXTRA,” “we,” “us,” or “our”) is committed to protecting the privacy of your Personal Information. As a company registered in British Columbia, Canada, we adhere to the principles of the Personal Information Protection Act (PIPA) of BC, the federal Personal Information Protection and Electronic Documents Act (PIPEDA), and Canada’s Anti-Spam Legislation (CASL).

This policy outlines how we collect, use, and protect information gathered through your interactions with our website.

1. Scope and Personal Information Collected

“Personal Information” means information about an identifiable individual. We collect different types of information depending on your interaction with our website:

2. Purposes for Collecting and Using Information

We collect, use, and disclose your Personal Information only for purposes that a reasonable person would consider appropriate in the circumstances.

2.1. Newsletter Subscription Data (Email Address)

We use your Email Address based on your Express Consent for the sole purpose of:

• Marketing Communications (CASL Compliance): Sending you our commercial electronic messages (CEMs), which include industry insights, company news, and promotional information about UXTRA’s services.
• Compliance: Maintaining a record of your consent to comply with Canadian Anti-Spam Legislation.

2.2. Project Discovery Form Data (Inquiry Data)

We use this detailed information based on the Implied Consent created by your direct inquiry, for the following purposes:

• Service Assessment: To assess the feasibility and scope of your proposed project (Name, Company Name, Service Interest, Project Details).
• Project Qualification: To understand your investment level and ensure a mutual fit (Project Budget).
• Relationship Initiation: To contact you via your provided contact information to schedule and conduct the requested exploration call (Name, Company Name).
• Contractual Basis: If you proceed with our services, this data will be necessary for the performance of a contract.

2.3. Automatic Data

We use automatically collected data (e.g., IP address) for website security, troubleshooting, and to geographically target our services (Canada/USA).

3. Consent, Withdrawal, and Opt-Out

3.1. Newsletter Consent (Express)

By actively checking the consent box on the newsletter form and submitting your email, you provide us with your Express Consent to receive our marketing emails.

3.2. Withdrawal and Unsubscribe

You have the right to withdraw your consent (unsubscribe) at any time.

• Unsubscribing from Newsletters: Every commercial electronic message sent by UXTRA will include a readily usable electronic unsubscribe mechanism (an “Unsubscribe” link). We process all unsubscribe requests within ten (10) business days (CASL requirement).
• Withdrawing General Consent: To withdraw consent for other uses of your Personal Information (e.g., technical data retention), please contact our Privacy Officer (see Section 6).

4. Disclosure and Transfer of Information

4.1. Service Providers

We may disclose your Personal Information to trusted third-party service providers to facilitate our business operations. These parties include:

• Email Marketing Platforms (for newsletters).
• CRM Systems (for Project Discovery data management).
• Cloud Hosting and Data Storage Providers.

We only share information necessary for them to perform their designated functions, and they are contractually obligated to protect your data in accordance with Canadian privacy standards.

4.2. Transfer Outside Canada

By using our website and submitting your information, you acknowledge and consent that your Personal Information may be stored or processed outside of Canada (e.g., in the United States) by our third-party service providers. While outside Canada, your data will be subject to the laws of the jurisdiction where it is held.

5. Security and Retention

• Security: We protect your Personal Information using organizational, physical, and technological security measures appropriate to the sensitivity of the information.
• Retention: We retain Personal Information only for as long as necessary to fulfill the purposes for which it was collected or as required by legal, tax, or regulatory obligations. When your information is no longer required, it is securely destroyed or anonymized.

6. Your Rights and Contact Information

As an individual whose Personal Information is collected by a BC-registered company, you have rights under PIPA, including the right to:

• Access your Personal Information held by UXTRA.
• Request the Correction of any inaccurate or incomplete Personal Information.
• File a Complaint with the Office of the Information and Privacy Commissioner for British Columbia (OIPC BC) if you believe we have handled your information improperly.

Privacy Officer Contact Information

For all questions, requests for access, or concerns regarding your Personal Information, please contact our designated Privacy Officer: